Thank you
for visiting www.swgas.com
(the Web site). Southwest Gas Corporation (also referred to as
"we", "us" or "the Company") takes
your privacy seriously and is concerned about preventing unauthorized
disclosure of customer information. Please read the following
to learn more about our Web Site Privacy Policy. By using the
Web site, you agree to be bound by this Privacy Policy.
What Our
Privacy Policy Covers
This Privacy
Policy covers the Company's treatment of personally identifiable
information that may be collected when you are visiting or have
signed up for services on the Web site.
This Privacy Policy does not apply to the practices of companies
that Southwest Gas Corporation does not own or control or to people
that Southwest Gas Corporation does not employ or manage.
Information
Collection
You may be asked by the Company to submit personally identifiable
information (i.e. company account number, name, E-mail address,
birth date, gender, address, zip code, phone number, social security
number, etc.) when requesting services on the Web site. You may
also be asked to submit additional personal or financial information
to use certain specific services offered by the Company. We will
protect all information that you provide us on the Web site, as
set forth below.
Information
Use
a. The personal information that you provide us enables you to
access various customer services offered on the Web site. We may
use this information to contact you to respond to an inquiry or
a request for services that you send to the Company. If you choose
to communicate with the Company by e-mail, then e-mail from the
Company to you will be considered to be sent with your consent
and will be accessible to anyone who has access to your e-mail.
b. In order to provide you with services offered on the Web site,
or to complete transactions or requests initiated by you on the
Web site, we may transfer you to the Web sites operated by third
parties that help us provide services to you. In such cases, we
will have agreements with those parties under which they will
agree to maintain confidentiality of your personal information
and to use it only for the purpose of helping us serve you.
c. The Company will not collect or sell your information for commercial
purposes with third parties or provide your personal information
to third parties for the purpose of telemarketing, e-mail or direct
mail solicitation.
d. Other than as set forth herein, the Company will not disclose
your personal information to third parties without your written
consent (which consent may be obtained electronically, such as
by e-mail) unless we reasonably believe that the disclosure is
essential to the conduct of the Company's business, including
but not limited to:
- Compliance
with the law, legal process, or our regulators
- Collection
of unpaid bills
- Enabling
the Company's employees or consultants to provide service to
you and to otherwise perform their duties
- Resolving
customer disputes or inquiries
- Obtaining
and providing credit reporting information
Cookies
Cookies are small text files placed on your computer's hard drive
by web page servers. When you visit the Web Site, Southwest Gas
Corporation may utilize "session" cookies, which allow
us to verify when you travel from page to page within our online
service applications. Data on Web site usage that we collect using
cookies is not tied to your personal information and is only used
in aggregate form.
Traffic Data
In order to improve the usefulness of the Web site for our visitors,
we automatically collect and maintain statistical information
from the Web site's data logs that concern network traffic flow
and volume ("Traffic Data"). This Traffic Data consists
of:
- name of
the domain, or URL, from which the visitor accesses the Internet;
- Internet
Protocol ("IP") address;
- type of
web browser used; and
- date and
time the Web site was visited.
Traffic Data
does not identify individual visitors. It is used to highlight
what our visitors find interesting, to improve the Web site's
design specification, to identify performance issues, and for
other internal purposes.
Security
In areas of our Web site where "personal information"
is acquired, the Company uses industry-standard security technology,
Secure Socket Layer (SSL), to safeguard the confidentiality of
your personal and financial information. Your browser must be
capable of supporting SSL.
Changes
to this Privacy Policy
We may from time to time, and without notice, amend, change or
modify this Privacy Policy to reflect changes in our services
and our policies relating to customer information by posting a
revised policy on the Web site. Any revised policy shall be effective
immediately on posting. Please check this policy frequently to
review our latest changes and our current policy.
Questions
or Suggestions
If you have questions or comments about this Privacy Policy, contact
the Southwest Gas Corporation webmaster at webmaster@swgas.com.
