E-Bill Frequently Asked Questions

1.	What is E-bill?
2.	How is E-bill beneficial?
3.	Who is eligible for E-bill?
4.	What information is required to receive a Southwest Gas E-bill?
5.	Does Southwest Gas collect any monthly fees from customers? No! The monthly charges, if any, are convenience fees charged by the bill service provider and are part of the agreement between the customer and service provider. Southwest Gas provides the billing information to the preferred provider so that bills can be viewed and paid online. By enrolling with CheckFree, our provider, this service is free!
6.	What information is needed to enroll?
7.	What is a bank transit/routing number?
8.	Paying electronically, when will this option be become available?
9.	Notification of a new E-bill?
10.	Is billing information secure and private?
11.	How much does this service cost?
12.	Will future gas bills still be sent in the mail?
13.	How does the deactivation of E-bill work?
14.	What if an error message is received when enrolling?
15.	Questions about E-bill?
16.	Are all Southwest Gas bills sent by E-bill?
17.	Can bill inserts and important messages still be viewed?
18.	How do I sign up for Southwest Gas service if I already have E-bill?