Customers can access account information 24 hours a day, 7 days a week by dialing:

1-877-860-6020

Phone Options Available:

1. Account and Billing Information
1. Account Balance (current/due, last pmt/date)
2. Request a 3-day Extension


2. Payment Options


1. Electronic Check Payment Information
2. Credit or Debit/ATM Card Payments Information - Using Speedpay ®
3. SWG Payment Mailing Address
4. To pay in person (office locations/hours)
       • Paystation Locations
       • SWG Public Office Locations and Hours
5. Office Locations, Driving Directions, and Hours of Operation
6. Optional Payment Plans (APP, EPP, Paperless)


3. Financial Assistance and Low Income Rate Information


1. Payment Assistance Agencies by Geographic Location
2. CARE Program - California residents
3. LIRA Program - Arizona residents
4. LIHEA Program - Arizona residents


4. Contractor Referrals


1. Appliance Dealers and Contractors