Your Safety, Our Priority.

Emergency Info

Suspect a natural gas leak?
Call 911
And Southwest Gas immediately at
whether you're our customer or not.

Si usted sospecha una
fuga de gas natural,
llame al 911
Y a Southwest gas al
Inmediato, si usted es nuestro
cliente o no.

Click here to watch our new safety video

At Southwest Gas, your safety is our priority. By knowing how to recognize, react to, and prevent unsafe conditions you'll be doing your part to keep yourself and your loved ones safe. The information you'll find here is just a small part of our commitment to your safety. Take some time to check out the safety tips and resources on this site. Working together, we can continue to provide you with safe and reliable natural gas service 24/7.

Whether you have natural gas at your home or business or not, you need to know the following:

How to recognize a natural gas leak

  • SMELL an odor similar to rotten eggs, even if it's faint or momentary.
  • HEAR an unusual hissing or roaring sound coming from the ground or an above-ground pipeline.
  • SEE dirt or water blowing into the air, discolored vegetation surrounding a pipeline, or standing water continuously bubbling.

What to do if you suspect a leak

  • Leave the area immediately.
  • From a safe place, call 911 and Southwest Gas at 1-877-860-6020, day or night. A Southwest Gas representative will be there as soon as possible.
  • Don't smoke or use matches or lighters.
  • Don't turn on or off any electric switches, thermostats, or appliance controls or use automated doors.
  • Don't start or stop an engine.

Call 811 before you dig

  • One call to 811 gets underground utility-owned lines marked for free.
  • Whether you're a homeowner or professional excavator, every digging job requires a call - even small projects.