Southwest Gas is here to help as we face COVID-19

Category: Corporate

Southwest Gas Offers Utility Assistance to Customers Facing Financial Difficulties

(Las Vegas) - The COVID-19 outbreak has impacted the communities we serve many ways, including placing unexpected financial hardships on many of our customers. Southwest Gas understands that these are trying and uncertain times for many individuals and wants to help provide peace of mind for its customers. That is why we are taking steps to inform customers of Southwest Gas’ Energy Share  program. 
The Energy Share program, is designed for Southwest customers experiencing unexpected financial difficulties, such as the loss of a job or medical emergency. The program allows customers facing financial hardship who qualify, to receive assistance towards paying their Southwest Gas bill. Customers do not need to meet Federal Poverty Income Guidelines to qualify.
Locally, Southwest Gas’ Energy Share program is administered by our non-profit partners throughout our service territories. These agencies stand ready to assist those in the coming weeks and months. Customers are encouraged to contact the following agencies via phone and/or website to inquire about Energy Share support:

Clark County, Nevada – HELP of Southern Nevada and Laughlin Salvation Army – or call 702-369-4357 ext. 1221.
Northern Nevada Friends in Service Helping – 775-882-3474
Southern California – Salvation Army – 760-245-2545
Additionally, Southwest Gas has suspended service disconnections indefinitely, until the COVID-19 crisis improves.  Customers having difficulty paying their bill can contact Southwest Gas at 877-860-6020 to discuss flexible payment options.
For additional information on Southwest Gas Special Programs & Assistance please visit our website at:
“Thank you, to all of our valued customers, team members and partners as we work together to continue navigating through this difficult time,” said John Hester, President and CEO of Southwest Gas. “We feel privileged to serve you and those you love, and standby to gain your trust,” he added.
Southwest Gas Corporation provides natural gas service to more than two million customers in Arizona, California and Nevada. For more information about Southwest Gas, please visit

Media Contact:
Amy Washburn -  602-763-3289