Southwest Gas has been recognized as #1 for Residential Customer Satisfaction among Large Gas Utilities in the West in the J.D. Power 2025 Gas Utility Residential Customer Satisfaction Study - 6 years in a row!
This recognition reflects what matters most to the people we serve: safety, reliable service, trust, ease of doing business, and support when it’s needed most. Southwest Gas also achieved the highest scores in the West Large segment across several study dimensions, including safety and reliability, problem resolution, ease, digital channels, people, cost, and trust.
We’re grateful to our customers for placing their trust in us every day. And we’re proud of our employees, whose dedication ensures we’re not just fueling homes - we’re fueling communities and making a positive impact in the neighborhoods we call home.
For J.D. Power 2025 award information, visit jdpower.com/awards.