The Energy Assistance Program provides an annual one-time per year benefit, or fixed annual credit, paid directly to the energy provider, and is administered by the Division of Welfare and Supportive Services (DWSS).
The Weatherization Assistance Program (WAP) reduces energy costs for low-income families, particularly for the elderly, people with disabilities and children by improving the energy efficiency of their homes while ensuring their health and safety. The WAP is administered by the Nevada Housing Division (NHD).
If you can demonstrate a hardship and have outstanding bills, our deferred payment plan allows you to pay your bill over an extended period of time. This program gives you an opportunity to obtain assistance before service is discontinued. We also make referrals to government or local social service agencies.
For more information on this program, contact
Southwest Gas at 877-860-6020.
Energy Share Program
An emergency fund which provides direct utility assistance to qualified customers with unexpected financial difficulties. Your tax-deductible Energy Share donations are completely managed and distributed by your local energy share assistance agency.
To assist our non-English speaking customers, our Customer Assistance agents have a language interpretation service available to translate in several languages.
Services for the Hearing Impaired
Our hearing impaired customers may contact Southwest Gas by calling the relay service at 711. Please provide the relay operator with the Customer Assistance Number, which is located at the top of your Southwest Gas Bill.
Need an appliance repaired or replaced? Looking to buy a new natural gas appliance? Use our online energy referral service to find an appliance dealer or contractor in your area by clicking on the link below.