Whether you own or rent your residence, the Energy Savings Assistance (ESA) program is a great way to increase the energy efficiency of your home. It provides income-qualified customers with money-saving improvements at no cost.
California Alternate Rates for Energy (CARE) Program
You may qualify for the California Alternate Rates for Energy (CARE) program. The CARE program provides a discount on monthly gas bills to income-qualified customers at their primary residence. CARE eligibility is determined by the total gross household income and number of people living in the residence.
If you can demonstrate a hardship and have outstanding bills, our deferred payment plan allows you to pay your bill over an extended period of time. This program gives you an opportunity to obtain assistance before service is discontinued. We also make referrals to government or local social service agencies.
For more information on this program, contact
Southwest Gas at 877-860-6020.
Energy Share Program
An emergency fund which provides direct utility assistance to qualified customers with unexpected financial difficulties. Your tax-deductible Energy Share donations are completely managed and distributed by your local energy share assistance agency.
To assist our non-English speaking customers, our Customer Assistance agents have a language interpretation service available to translate in several languages.
Services for the Hearing Impaired
Our hearing impaired customers may contact Southwest Gas by calling the relay service at 711. Please provide the relay operator with the Customer Assistance Number, which is located at the top of your Southwest Gas Bill.
Need an appliance repaired or replaced? Looking to buy a new natural gas appliance? Use our online energy referral service to find an appliance dealer or contractor in your area by clicking on the link below.